DenialHelp™
Your insurance said no.
We'll help you fight it.
Up to 6 in 10 appealed denials get overturned — but only 2 in 1,000 people try. Pick the kind of denial you're fighting and we'll get started.
Source: KFF analysis of ACA Marketplace claim denials, 2024.
Four steps. Under 10 minutes.
Upload your denial — and any clinical records you have
Take a photo, scan, or upload PDFs of the denial letter. Adding labs, prior PA letters, or visit notes makes the appeal stronger — but the denial alone is enough to start.
Confirm a few facts
We pre-fill what we extracted. You confirm or edit. Takes 2 minutes.
We draft your appeal
Insurer-specific clinical citations, medical-necessity arguments, ready in minutes.
Your doctor signs and files
We email the letter to you. Your doctor reviews, signs, and submits.
Free pre-payment review. If we can't draft a strong appeal, you pay nothing — and we tell you why.
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Some denials can't be appealed — for example, when your plan explicitly excludes the entire treatment category. In those cases, we'll tell you immediately and refund you in full. We only keep your payment once your finished appeal letter is delivered to you.
Letters are drafted by Claude (Anthropic) under HIPAA-covered infrastructure, constrained to your record so the model cannot invent clinical detail, and reviewed by your physician before signing.
Drop your denial letter — we'll route you to the right place
We read the letter, identify the exact denial pattern, and start your counter-argument in seconds.
🔒 Encrypted, used only to draft your appeal.
If $39 is out of reach right now, apply for our hardship program.
— or browse by condition —
Browse by condition
Find your treatment area, see the typical denial reasons we fight, and start without a PDF. (Patients with a denial letter — drop it above for instant routing.)
Don't see your denial type? Tell us about it — we add new denial types based on demand.
Insurers know the system. So do we.
Health-insurance denials follow patterns. So do the appeals that overturn them — and we've built a system around both.
90 specialty-specific denial libraries
We know the coverage criteria, policy IDs, and appeal angles for each major insurer × condition combination — from GLP-1 step-therapy to NCCN-guideline oncology denials.
Citations from the bodies insurers respect
Every appeal cites the same authorities the insurer's own medical reviewers consult: NCCN, ASCO, AHA/ACC, ACR, ACOG, ADA, GOLD, NCI — the guidelines they can't dismiss as your opinion.
Built around their playbook
Step-therapy, "experimental", "not medically necessary", plan exclusions, missing prior auth — every insurer denial template has a counter, and we apply the right one based on the exact wording of your letter.
Not a drug denial? We handle these too.
The most common insurance denials aren't always about a specific medication. If you got one of these, here's what to do.
"Not medically necessary" denial for your ER visit
Federal law protects emergency care under the prudent-layperson standard — judging the visit by what you felt walking in, not by what the doctor found. Most ER denials are wrong.
Screening billed as diagnostic after they found something
Polyp removed during a screening colonoscopy doesn't convert it to a diagnostic procedure. ACA §2713 plus the federal FAQs require zero cost-sharing.
Out-of-network charge from an in-network facility
The No Surprises Act limits what out-of-network providers at in-network hospitals or for emergencies can charge you. 4 quick questions to see if you qualify for federal IDR.
Internal appeals failed — what's next
After two failed internal appeals, federal law gives most patients the right to an independent external review by a non-insurer reviewer. We draft the request.
Common questions
What if I don't have a PDF of my denial letter?+
Will my doctor really sign a letter I bought online?+
Is my medical information safe?+
How long until I hear back from my insurance?+
What if my appeal doesn't win?+
Can you help with other drugs or denials?+
Toda la página, el formulario y la carta de apelación están disponibles en español. Cambia el idioma con el botón en la parte superior.