Enterprise
Built for health systems and large specialty practices.
DenialHelp Enterprise is for organizations that need unlimited usage, EHR integration, dedicated support, and contractual SLAs — backed by a custom BAA. Typical engagements run $50,000–$250,000 annually, 1–3 year contract.
What’s included
- ✓Unlimited appeals + PAs across the entire organization, no per-seat or per-letter overage
- ✓SSO/SAML via Okta, Azure AD, or any SAML 2.0 IdP
- ✓Custom BAA negotiated against your environment, not click-through
- ✓EHR integration consulting — Epic App Orchard, Cerner CODE, Athena, eCW
- ✓Dedicated customer success manager, named single point of contact
- ✓SLA-backed support with guaranteed response time + uptime commitments
- ✓White-label option for the patient-facing surface, your branding
- ✓Practice-level reporting — overturn rates, denial-pattern analytics, audit exports for compliance
- ✓Clinical staff training + change-management onboarding
- ✓Annual contract with NET-30 invoice billing
When Enterprise makes sense
- →5+ prescribers and 100+ PAs per prescriber/month
- →Hospital system, IDN, or large specialty practice with central procurement
- →EHR integration required on day one
- →Need uptime SLA and guaranteed response times
- →Want white-label or co-branded patient experience
Security & compliance
- • HIPAA-compliant — designated Privacy Officer, signed Security Risk Analysis on file
- • AWS BAA signed for AWS PHI sub-processors (Textract, S3, Lightsail). PHI text inference uses Anthropic subscription Claude over de-identified inputs. Transactional email via Paubox (separate BAA signed 2026-05-16).
- • AES-256 encryption at rest, TLS 1.3 in transit, immutable audit logging
- • SOC 2 Type I in progress (target: Q4 2026)
- • Cyber liability insurance — quotes in progress (target Q3 2026)
Request a conversation
Tell us about your organization. We’ll reply within one business day with a proposed call window. Please don’t include any patient information — this form is for business contact only.